Big POS Software Companies Don’t Care About Small Retailers

On a recent trip to attend the National Retail Federation Show in New York, I was taken aback by the indifference to small retailers. Mostly this is a show for the big retailers and the large vendors that service them. Every now and then a small retailer that I was talking with would complain that no one would even talk to them because they were not a fortune 500 company. That is the exact reason we specialize in small retail stores. You can call us about any problem that you are having and you will get someone that cares. Small retailers need to select a POS Software company that can act as their technology staff as well as furnish them software. Small retailers also want a product equal to or better than what the big box retailers use, but at a price that can fit their budget.

Because most small retailers can’t afford a massive POS Software deployment, they must be willing to change and adapt their business processes to fit the new Point of Sale/Retail Store Management Software. All POS software products have strong points which made you select them in the first place and small deficiencies you were willing to overlook in the selection process to get the new and improved functions. To try and have the new software work just exactly like the old is a recipe for disaster. By the time you program for the old functionality, de-bug and go way over budget, the gains in productivity are mostly negated. The POS software you select to improve your business should be 95% of what you are looking for, straight out of the box and return on investment must be your top priority.