Return Fraud is Reported at 9.6 Billion
The National Retail Federation has reported there will be 9.6 billion in return fraud. Unless you have a good, solid return policy, you can get caught in these fraud networks. There needs to be a time limit on accepting returns, the product in the original packaging, new condition and the original receipt or way to verify purchase information.
ProphetLine POS Software prints a barcode on the receipt that refers back to that original purchase. You scan the barcode and it retrieves the original invoice, the correct pricing on the items and the way the purchase was tendered. If the purchase was made with a credit card, it needs to be returned to that credit card. Make your policy and display that policy in your business. Good Luck and Happy New Year.