Training Is The Name Of The Game
Choosing the right point of sale product is only one step in achieving retail success. Learning to properly implement procedures and then learning to manage and react to the information provided is every bit as important as finding the right features in your system.
Without exception, studies show that customer satisfaction with a computer system is directly related to the quality and quantity of education. One study a few years ago determined that upon completion of training, a customer retained at most 80% of the training. In many cases, it was closer to 50%. If that trained person leaves the organization and trains a replacement, the new employee has only 25%-64% true knowledge of the system. A new employee who has to learn the system by guessing may have less than 30% knowledge of the capabilities of the system! Because training is so important, ProphetLine offers training for now and for later.
Therefore, selecting the proper method and amount of training is one of the most important parts of your decision. The training services we provide with ProphetLine POS Software will provide your company with the tools and knowledge needed to understand and utilize your new point-of-sale system to its full potential. ProphetLine offers three methods of training to suit our customers needs.