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Training,The Key to Your POS Software Implementation

Choosing the right point of sale software is only one step in achieving retail success. Learning to properly implement procedures and then learning to manage and react to the information provided is every bit as important as finding the right features in your system.

Without exception, studies show that customer satisfaction with POS Software is directly related to the quality and quantity of education. One study a few years ago determined that upon completion of training, a customer retained at most 80% of the training. In many cases, it was closer to 50%. If that trained person leaves the organization and trains a replacement, the new employee has only 25%-64% true knowledge of the system. A new employee who has to learn the POS Software by guessing may have less than 30% knowledge of the capabilities of the system! Because training is so important, ProphetLine offers training for now and for later.

Therefore, selecting the proper method and amount of training is one of the most important parts of your decision. The training services we provide with ProphetLine POS Software will provide your company with the tools and knowledge needed to understand and utilize your new point-of-sale system to its full potential.

ProphetLine Remote Training offers in-depth training in the convenience of your office or home. This non-traditional training method allows the new customer the opportunity to devote smaller increments of time to learning the system. A customer might participate in a two-hour class and then be able to work on building and implementing that part of the system while still being able to address normal daily business requirements. This is the most efficient and cost-effective way to train on ProphetLine POS Software.

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