Working Directly with the POS Software Developer

There is a reason I put my email address and direct number on all the correspondence I send out and on our web site.  That is to make sure all your needs are taken care of.  Being able to contact the POS software developer directly means faster, more efficient and more reliable service when you need it most. Our support staff can be called immediately when an issue arises and you need to have an answer now. Nothing can be more frustrating than needing to know how to perform a certain task and not getting a knowledgeable answer. If you don’t get your support from the people that develop and work with the POS software every day, are you really getting the reliable answers you need?